Refund Policy

Last Updated: April 3, 2025

1. Introduction

At NMN Visuals, we are committed to ensuring your satisfaction with our services. This refund policy outlines our guidelines for refunds and cancellations.

2. Project Deposits

Project deposits (typically 50% of the total project cost) are non-refundable once work has begun. Deposits secure your place in our project schedule and cover initial research, planning, and design work.

3. Project Cancellations

If you need to cancel a project after work has begun, the following guidelines apply:

• Cancellation before 25% completion: 50% of the deposit may be refunded at our discretion.
• Cancellation between 25% and 50% completion: No refund of the deposit, but no additional payment required.
• Cancellation after 50% completion: Full payment is required based on the percentage of work completed.

4. Service Dissatisfaction

If you are dissatisfied with our services, please contact us immediately. We will work with you to address your concerns and make necessary revisions as outlined in your project agreement.

In cases where we are unable to meet your requirements despite reasonable revisions, partial refunds may be considered on a case-by-case basis.

5. Digital Products and Templates

For digital products and templates:

• Before download: Full refund available.
• After download: No refund available due to the digital nature of the product.
• Technical issues: If you experience technical issues with a digital product, we will work to resolve the issue or provide a replacement.

6. Workshops and Training

For workshops and training sessions:

• Cancellation more than 14 days before the event: Full refund.
• Cancellation 7-14 days before the event: 50% refund.
• Cancellation less than 7 days before the event: No refund.
• Transfer to another person: You may transfer your registration to another person at no additional cost.

7. Refund Process

Approved refunds will be processed within 14 business days. Refunds will be issued using the original payment method when possible.

8. Contact Us

If you have questions about our refund policy or would like to request a refund, please contact us at:

NMN Visuals
117/13, Old Basti, Tulsi Nagar, Navin Nagar, Kakadeo
Kanpur, Uttar Pradesh 208025, India
Email: hello@nmnvisuals.com
Phone: +91 7905461922